Privacy Policy

What this covers

This policy explains what Aventro Motors collects through aventromotors.com, why we collect it, and who
it is shared with. It applies to this website. It does not cover anything you give us in person or over
the phone outside of the site.

What we collect

• When you contact us or book a test drive: your name, email, phone number, the vehicle you asked about, and whatever you write in the message.
• When you create an account: your name, email, phone number, and a password we store only as a one-way hash — we cannot read it.
• When you reserve a vehicle: your name, contact details, billing address, a photo of your driver's licence, and optionally your insurance card.
• When you apply for financing: the information on the application, including employment, income, housing, references, and your Social Security number.
• When you request a trade-in appraisal: your vehicle's details, any loan payoff figure you give us, and any photos you upload.
• Automatically as you browse: which vehicles you view, your saved vehicles and searches, and a session cookie that keeps you signed in.

How it is protected

Financing applications are encrypted at rest. Your Social Security number is stored inside that
encrypted record; elsewhere we keep only the last four digits, and staff access to the full number is
logged. Uploaded documents — licences, insurance cards, income proof — are stored on private storage
that is not reachable from the web, and are served only to signed-in staff or to you.

We never see or store your full card number. Card details go directly to Stripe, our payment
processor.

Who it is shared with

• Stripe processes card and bank payments.
• Twilio delivers text messages, when you have opted in.
• Lending partners receive your financing application when you authorise us to submit it. That authorisation is the checkbox on the application itself.
• Government and regulators where the law requires it, including title and registration filings.

We do not sell your personal information, and we do not share it with advertisers.

Marketing and texts

Price-drop alerts, saved-search alerts and appointment reminders are opt-in and can be switched off at
any time from your account. Text messages additionally require you to verify your number. Messages
about a transaction you started — a reservation receipt, a financing status update — are sent because
you asked us to do that thing.

How long we keep it

Records tied to a completed purchase or a financing application are kept as long as state and federal
dealer record-keeping rules require. Enquiries, saved searches, and browsing history are kept until you
ask us to remove them or delete your account.

Your choices

You can view and update your details, clear your browsing history, and manage alert preferences from
your account. To request a copy of what we hold, or to have it deleted, contact us at info@aventromotors.com or
(623)900-1084. We will verify your identity before acting on the request. Some records must be retained
even after a deletion request where the law requires it.

Cookies

We use a session cookie to keep you signed in and to protect forms against cross-site request forgery.
Your saved vehicles, comparison list, and recently viewed cars are stored in your own browser. We do
not run third-party advertising trackers.

Contact

Aventro Motors
890 W Grant Rd, Tucson, AZ, 85705
(623)900-1084 · info@aventromotors.com